Beacon is committed to maintaining software quality through its software maintenance services. This includes the ongoing support, enhancement and development of custom-developed, and web-based applications including responsive help desk capabilities.

Beacon’s software maintenance service offers a comprehensive life cycle management approach for applications of all types from legacy customer applications to new web-based applications. As the business requirements and priorities change, Beacon keeps the applications running, up-to-date and evolving over all phases of the life cycle.

The Beacon Maintenance Process (BMP) based on IEEE and SEI CMM quality standards, delivers high quality, powerful software solutions and services to our clients.

Specific offerings include:

Development and Integration

Design, develop, test and implement new business applications into business operations.

Ongoing Management and Operation

User support, upgrades and enhancements to keep applications up-to-date and running efficiently and effectively.

Major Enhancements

Technical and functional upgrades to the applications and business processes to evolve the application with changing business needs.

Retirement and Replacement

Wind-down, archive, cutover and decommission obsolete applications no longer required by the business or being replaced by a new business application.